Return and exchange policies
- Our garments are all on a made to order basis. Once your order is placed, we do not offer any exchange or returns.
- Returns are allowed only if the received outfit has defects (it should not be worn and tags attached.)
- Returns are not possible for color exchange. Please be sure of the color before ordering.
Taxes & duties
For indian customers, product prices displayed are inclusive of all taxes and duties.
For international customers, most countries are shipped to on a ddu (delivery duty unpaid) basis, which means product prices displayed are exclusive of all import duties.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.
Terms and condition
If you visit or shop at Kaveri couture, you accept these conditions. Please read them carefully. In addition, when you use any current or future Kaveri couture service or visit or purchase from any business affiliated with Kaveri couture, whether or not included in the Kaveri couture website, you also will be subject to the guidelines and conditions applicable to such service or business.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Kaveri couture or its content suppliers. The compilation of all content on this site is the exclusive property of Kaveri couture. All software used on this site is the property of Kaveri couture or its software suppliers.
Your use of Kaveri couture and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights, including Kaveri couture’s software and all html and other code contained in this site. Any violation of our trademarks will be liable for legal action.
While we have made every effort to display as accurately as possible the colours of the products that appear on the site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.
When you use the site or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We will communicate with you by email or by an electronic record on our site which will be deemed adequate service of notice / electronic record.
Cancellations by the user
In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice,we will not refund the amount, however, a customer can redeem the amount transferred for some other outfit. A request for cancellation of order shall be valid and accepted only if they are made within 24 (twenty four) hours of making the order on the site.
The price of our merchandise is inclusive of the gst. The gst charged shall depend upon the destination where the order has to be shipped. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.
Our products are handcrafted and made to order. We try our level best to deliver it in 10-15 working days. For any query, you can contact us on +91-9871288899